The email account’s password can be changed via web-hosting management in My Zone or in Webmail.
Please be aware, that your account’s security depends directly on your password’s complexity. Your email account password must not contain the name or e-mail address of the user, or other commonly used strings that can be easily guessed.
My Zone control panel
In case you have received your user login from, for example your employer, then it’s necessary for you to contact the person who has the access to the web-hosting My Zone control panel.
In order to change the password via web-hosting management on our website, choose My Zone and log in using your ZoneID account information.
Click Webhosting , E-mail , Mailboxes and then next to the email account click on the pencil icon.
In the next window under New password enter a new password and click Save.
If the indicator displays Weak, the password does not meet the requirements and cannot be saved.
If you don’t have access to My Zone control panel, it’s possible to change the password via webmail if you know the current password of the mailbox.
From the webmail
Use you e-mail account to log into webmail at Webmail.
Then click on the gear icon on the top right and View all settings.
Under Security click Account password.
Enter the current password and the new password twice and click Save.
Additional security
Two factor authentication and application passwords can be used for additional mailbox security.